Terms & Conditions
Please review these terms carefully before uploading files or placing orders with Shriram Stationers. By uploading files, creating an account, or placing an order through our portal, you unconditionally agree to these terms.
Last updated: August 2026
1. Copyright & Intellectual Property Ownership
Shriram Stationers operates solely as a third-party digital print and document binding service provider. We do not author, publish, verify copyright title, or claim ownership of any materials, digital documents, or PDF files uploaded by users.
Customers bear full legal responsibility for all uploaded documents, ensuring that they either own the copyright or hold explicit permission, authority, or licensing to reproduce and print the files submitted.
Section 52(1)(i) of the Indian Copyright Act, 1957 (Fair Dealing):
Under Indian copyright law, the reproduction of work by a teacher or a pupil in the course of instruction, study, research, or personal education constitutes Fair Dealing. You represent and warrant that any educational materials submitted are strictly for personal study, academic instruction, or legitimate lawful use.
2. User Indemnification & Liability
You agree to defend, indemnify, and hold harmless Shriram Stationers, its owners, operators, affiliates, and employees from and against any and all legal claims, damages, liabilities, losses, costs, or expenses (including reasonable legal and attorney fees) arising from:
- Any alleged or actual infringement of copyright, trademark, patent, trade secret, or other intellectual property rights resulting from printing or distributing your uploaded files.
- Any unauthorized reproduction or commercial distribution of proprietary content.
- Any breach of representations or warranties made during the order checkout confirmation.
3. Right of Refusal & Anti-Piracy Policy
Shriram Stationers reserves the absolute right to refuse, cancel, hold, or refund any order without prior notice if we have reasonable suspicion that the order involves:
- Commercial piracy or unauthorized bulk resale of published textbooks, question banks, or proprietary copyrighted literature.
- Illegal, fraudulent, counterfeit, defamatory, or prohibited content under Indian law.
- Attempts to bypass copyright compliance obligations.
In such cases, any received payments will be refunded in accordance with standard gateway processing timelines after deducting applicable administrative costs.
4. Service Execution, File Verification & Transparent Pricing
• File Verification & Price Adjustments: We review all documents before printing. If the uploaded file differs in page count, color density, dark backgrounds, or specifications compared to the chosen options, our team will contact you via WhatsApp (+91 94147 11702) with a revised quote before processing. You may either approve the difference or request an immediate, 100% full refund with polite order cancellation.
• White Background Policy: All PDF documents must have a standard white background. Inverted, full-black, or heavy dark-mode pages are not supported under standard rates.
• Mandatory Payment: Printing and production strictly begin once payment or verification is completed.
• Fulfillment & Turnaround: Local store pickup in Dausa is available same-day for orders placed before 7:00 PM IST. Tracked doorstep delivery takes 1–2 days within city and 5–6 days across Rajasthan (delivery time will be counted after the print job is ready and dispatched).
5. Eligibility & Protection of Minors (DPDP Act, 2023)
In compliance with Section 9 of the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023):
- Academic Printing for Students: Our online printing service is frequently utilized by school and college students for syllabus notes, project reports, and exam preparation. Any user under the age of 18 must use the platform under the consent, supervision, and guidance of a parent or legal guardian.
- Zero Child Profiling: Shriram Stationers strictly prohibits and enforces technical measures preventing the tracking, behavioral profiling, or targeted commercial advertising of children or minors.
- Parental Rights: Parents or legal guardians may exercise any rights under the DPDP Act (including requesting deletion of orders, addresses, or account records) on behalf of their children by contacting our Grievance Officer.
6. Grievance Redressal & Statutory Copyright Takedown Protocol
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Shriram Stationers maintains an expedited takedown procedure. If you are a copyright owner, publisher, or legal authorized representative and believe that any file submitted to our platform infringes upon your copyright:
Notice of Infringement Requirements:
Please transmit a written notice containing: (a) exact identification and title of the copyrighted work, (b) proof of ownership or authorization, (c) order reference or URL details, and (d) your formal declaration of good faith under penalty of perjury. Upon receiving verifiable notice, our Grievance Officer will act within 36 hours to cancel the order, purge the document from our production systems, and assist appropriate authorities.
Designated Grievance & Compliance Officer
Grievance Officer — Shriram Stationers
Physical Nodal Office: Agra Road, Near Bus Stand, Dausa, Rajasthan - 303303, India
Response Turnaround: Within 24–36 business hours