Privacy Policy
At Shriram Stationers, your personal privacy and the absolute confidentiality of your uploaded documents, study notes, and research materials are of paramount importance.
Last updated: August 2026
1. Confidentiality of Uploaded Documents & PDFs
When you upload documents to our print portal:
- Strictly Single-Purpose Processing: Your uploaded PDF files are accessed exclusively by our automated print queue system and authorized press operators to fulfill your print job.
- No Content Mining or AI Training: We never read, index, extract, sell, or utilize your document contents, personal research, educational thesis, coaching notes, or company records for marketing or AI training.
- Automated File Deletion Protocol: Uploaded source documents are automatically purged from our production print servers after order fulfillment and pickup/delivery confirmation. Customers can also request immediate manual deletion at any time by messaging support.
- 256-Bit SSL Encrypted Pipeline: All file uploads and downloads occur over secure, TLS 1.3 / 256-bit encrypted SSL connections to protect against eavesdropping or interception.
2. Personal Information We Collect
To fulfill your orders and provide real-time updates, we collect only necessary contact information:
Account & Contact Info
Name, verified phone number, email address for order notifications
Fulfillment Details
Physical shipping address and landmark when delivery is requested
We strictly never sell, rent, or trade your personal contact details to third-party telemarketers or advertisers.
3. 100% Secure Payment Handling (Razorpay)
All online payments are encrypted and processed through Razorpay, India's leading RBI-authorized and PCI-DSS Level 1 compliant payment gateway.
Zero Payment Data Stored:
Shriram Stationers does NOT collect, view, or store your debit/credit card numbers, CVVs, net banking credentials, or UPI PINs on our servers. All financial transactions occur within Razorpay's bank-grade 256-bit SSL encrypted channels.
4. Technical Identifiers, IP Address & Fraud Prevention
Legitimate Security & Transaction Audit (DPDP Act, 2023 & CERT-In Mandate): When you create an order or execute a transaction, our secure servers record the originating Internet Protocol (IP) address, browser user-agent header, and precise timestamp.
- This forensic log is collected strictly for fraud prevention, payment gateway authentication (Razorpay), unauthorized bot detection, and legal compliance under Section 65B of the Indian Evidence Act.
- IP logs are securely retained in encrypted databases and are never sold, rented, or shared with third-party advertising networks. They are accessed only in instances of payment disputes, chargeback verification, or when demanded by law enforcement agencies under valid statutory legal process.
Session Cookies & Local Storage: Our website uses minimal session storage strictly to keep you signed in, remember your cart items, and calculate quotes without losing your configurations.
5. Your Rights as a Data Principal (DPDP Act, 2023)
Under the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023), you hold statutory rights over your personal data:
Right to Access (Section 11)
You can view an itemized summary of all personal data, saved addresses, and transaction histories held in your account.
Right to Erasure (Section 12)
You have the right to request permanent erasure of your account, saved addresses, and personal contact details anytime.
Right to Withdraw Consent (Section 6(4))
Consent given for data processing can be withdrawn with the same ease it was given through your account dashboard or by contacting us.
Right to Nominate (Section 14)
You hold the right to nominate another individual to exercise your privacy rights in the event of death or incapacity.
6. Protection of Children's Personal Data (Section 9)
In strict compliance with Section 9 of the DPDP Act, 2023:
- Zero Behavioral Tracking: We do not conduct any tracking, behavioral monitoring, or profiling of children or students.
- No Targeted Advertisements: We do not display or direct targeted marketing or commercial ads toward children.
- Parental Supervision: Individuals under 18 years of age (including school and coaching students) must access and order through our print portal under the guidance and affirmative consent of a parent or legal guardian.
7. Data Protection & Grievance Officer
In accordance with Section 8(10) and Section 13 of the Digital Personal Data Protection Act, 2023, for any privacy inquiries, data access requests, or grievance redressal, please contact our designated Grievance Officer:
Designation: Data Protection & Grievance Officer
Enterprise: Shriram Stationers (Registered Print & Stationers Enterprise)
Physical Address: College Road, Near Bus Stand, Pratap Nagar, Dausa, Rajasthan - 303303, India
Statutory Response Window: Acknowledgement within 48 business hours; complaint resolution within 30 calendar days.